Terms & Conditions

1.Membership Registration & Verification

All memberships are personal, non-transferable, and non-refundable. During onboarding, members must declare any pre-existing health conditions or injury records. Access to the gym workout floors requires a successful biometric punch-in or QR code verification at the Sohana branch lobby reception.

2.Use of Facilities & Equipment Safety

To keep a safe and sanitary environment, we expect all gym members to follow these guidelines:

• Rerack all plates, dumbbells, and barbells to their dedicated storage stands after completing sets.
• Wear clean indoor athletic footwear and appropriate workout apparel at all times on the gym floor.
• Wipe down machine benches and sweat grips after functional, cardio, or strength training exercises.
• Do not drop weights or slam commercial stack machines excessively unless in functional lifting zones.

3.Subscriptions, Payments & Free Trials

Membership packages (monthly, quarterly, half-yearly, and yearly options) must be paid in full upfront. Late payment balances may result in temporary profile deactivation at the biometric access turnstile. Booked free trials are valid for one (1) session only and must be verified by the front desk coordinator.

4.Disclaimer & Release of Liability

Physical exercise involves inherent risks of injury or strain. By working out at Alpha Zone Gym, you voluntarily assume all risk of injury, accident, or damage to person or property. You release the gym, its owners, directors, certified trainers, and employees from any claims or liabilities arising out of your workout routines or use of the facilities.

5. Mobile Application Code of Conduct

Members are responsible for maintaining the privacy of their mobile credentials. Sharing gym logins, biometric records, or QR codes to allow unauthorized guests entry is strictly prohibited and can result in membership termination without a refund.